Inisiasi Digitalisasi Administrasi Publik Melalui Focus Group Discussion (FGD) untuk Efisiensi dan Transparansi Layanan Pemerintahan

Abstract

The initiation of digital public administration at the village level is a strategic step toward achieving efficient and transparent public services. This community service activity aimed to initiate administrative transformation in Boddia Village, Galesong District, Takalar Regency through a one-day Focus Group Discussion (FGD). Using a participatory approach, village officials and the service team collaboratively identified administrative issues that had previously relied on manual systems, such as document archiving and letter management. The FGD revealed that the participants recognized the need for digital solutions and successfully formulated initial strategies, including the use of Google Drive for archiving and the creation of digital templates for official letters. Despite the limited duration, the FGD served as an effective platform to design locally relevant digitalization strategies. The active participation of stakeholders became a crucial asset in building shared commitment toward a more modern, efficient, and accountable village governance system.